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The Art of Motivating Salespeople




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When the tide comes in, all the boats in the harbor go up! The

long-term benefit of an incentive program is to coax your sales

force out of their production comfort zone. Once a salesperson

stretches to a new level of personal production, their

self-confidence and expectations skyrocket. Traditionally, sales

managers have relied primarily on commission to motivate their

sales force. Unfortunately, a compensation structure based

solely on commission does not address separate motivational

factors and therefore, commission alone will not motivate your

sales force to peak performance. The challenge of designing an

effective sales incentive contest is that it should not only

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appeal to your top producers, but it must also excite average to

below average salespeople as well. A successful incentive

program is a mixture of awards, recognition, and peer pressure.

To encourage salespeople to reach their full potential,

successful managers personalize incentives.



The secret to motivating a salesperson lies in discovering their

hot buttons and designing an incentive program that showcases

them. You can identify your salespeoples hot buttons by getting

to know their interests, hobbies, and recreational activities.

While money is certainly an important ingredient in any

incentive program, it should by no means be the only tool in a

managers motivational toolbox. If money by itself were a

sufficient motivation, salespeople would simply sell more

without additional enticement. Once you have identified

meaningful hot button incentives, you are now ready to develop a

written program that is understandable, measurable, and

achievable. Any program that does not take these three critical

components into consideration during the design phase will be

confusing and more than likely counter-productive. In order for

your program to be financially self-sustaining, you must reward

productivity, not activity. In other words, dont pay on

attempt, pay on measurable results. One of the biggest mistakes

a manager can make is to water down the incentives by under

funding the program. A well-structured program will more than

pay for itself from the increased revenue it generates.



In my opinion, the most effective incentive programs are those

that create the environment for multiple award winners so that

everyone believes they have an opportunity to win something. For

example, in a golf tournament, in addition to the lowest score,

there are often awards for best putt, longest drive, and closest

to the hole. In addition to highest total sales production,

potential categories you might wish to consider would include,

most improved production and market share growth. To maintain

interest it is recommended that the contest be of a relatively

short duration, such as a ninety-day period. Once the groundwork

has been laid, it is now time to promote and launch the contest.

Consider a business luncheon to generate excitement and kick-off

your contest with style. Display the actual prizes whenever

possible. Utilize a mail campaign promotional, preferably to the

home of the participants. Keep the enthusiasm building by

monitoring and publishing standings on a frequent basis. It is

an excellent idea to acknowledge and encourage accomplishment

with personalized hand written notes during the contest.



Continuously motivating salespeople throughout the year is a

significant challenge with which many sales managers struggle.

Offering incentives on a variety of occasions can provide

continual motivation and drive your sales force to new levels of

achievement!



About the author:

John Boe, based in Monterey, CA, is recognized as one of the

nations top sales trainers and motivational speakers. He helps

companies recruit, train and motivate quality people. John is a

leading authority on body language and temperament styles. To

view his online Video Demo or to have John Boe speak at your

next event, visit http://www.johnboe.com or call (831) 375-3668.



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